Robin Herman | 21:54
In a situation where a bicyclist has a crash, and that bike rider is layed up in the hospital. Let’s say a representative from the insurance company who represents the party who’s responsible for putting the bike rider in the hospital in the first place, let’s say that representative calls the injured bicyclist then offers a settlement check. What should the bicyclists do?
Glenn Herman | 22:21
Glenn Herman tells New York City riders to hang up when an adjuster calls the hospital room with a check because that offer arrives when no one knows what the case is worth. Think about what’s actually known in one week. Not whether the fracture needs a second surgery, not whether the hardware will have to come out, not whether the headaches and the trouble concentrating are going to resolve in a month or define the next 10 years of your life. Not whether you’re going back to your job. Your own surgeon doesn’t even know that. But the adjuster knows all that, which is precisely why they’re calling now. And once you sign a release and get a check, it’s permanent. You sign, the money clears, and if you need something, surgery in a month, eight months, next year, that’s you. There’s going to be no going back to the well. So be polite. You take the name and the claim number and the hang up. You don’t give a recorded statement. Don’t sign a blanket medical authorization that opens up your entire history back to your childhood, and don’t let anyone tell you that talking to a lawyer means the offer disappears. If the offer is real in week one, it’s real in a month, and It’s real in a year. So. Don’t do it. Hang up.